2023 FSAC Annual Conference
Envision the Future. Engage Others . Deliver Results.
June 7-9, 2023 | Westin Harbour Castle Hotel & Conference Center | Toronto, ON
4 Keynote Speakers
Enhancing Your Brand & Customer Experience
Tony Chapman
Tony Chapman is one of North America’s leading thought leaders & sought-after speakers on topics like customer engagement, consumerism & future of marketing. He counters the relentless storm of negativity by sharing inspiring stories that celebrate positivity and the possibility despite often challenging circumstances.
"Cover Your Ass"
(yes he just said that!)
Poul Lemasters
Did the title make you uncomfortable? Firing someone; uncomfortable. Handling employee confrontation; uncomfortable. Solving ethical dilemmas; yup - uncomfortable. Poul, funeral director, embalmer and attorney is here to help you get comfortable with uncomfortable situations so you can CYA in your business.
An Inspiring Hour with
FSAC's Honourary Patron
Michaëlle Jean
Michaëlle Jean is the 27th Governor General, Commander-in-Chief of Canada, sworn in on September 27, 2005, for a five-year mandate. Madam was named as FSAC's first honourary patron in 2022. A woman of action and vision, Humanistic values, courage, & tenaciousness, optimism and creativity are hallmarks of her character.
Market Trends
& Potential Disruption
By: Jim Harris
Jim Harris is a leading disruptive innovation speaker who is one of North America's foremost management consultants and thought leaders on change and leadership. Jim Harris is known for his future thinking and is ranked as a best business speaker for managing disruption, innovation and business transformation.
3 EXPERT PANEL DISCUSSIONS
01
HUMAN RESOURCES
Culture is the key! Learn from the experts how to recruit and retain high performers.
02
HOSPITALITY
Create a memorable hospitality experience and learn what it takes to provide exceptional customer service.
03
ONLINE MARKETING
Learn how to increase brand awareness through social media and other online channels in a way that works!
The Famous
Bear Pit Session
"A wonderful place to hear what other funeral professionals are facing in an open forum where we can just talk out solutions."
"It's a fun part of the conference where you sit with your peers, some who you have met before and talk about what matters"
"My favourite part of the FSAC conference. You get answers to things that you didn't even know you had a question for."
"This is the place you learn the trends in our space. You hear what's working and not, and get challenged to try new things. Great event!"
Can't Miss Entertainment!
Wednesday, June 7, 2023
Foodies Night at the Expo
Provincially Inspired Food Stations!
Wednesday, June 7, 2023
100th Anniversary Social Night : Toronto Harbour Cruise with DJ
Thursday, June 8, 2023
President's Banquet
Featuring Duelling Pianos
Book Your Travel Before May 4, 2023
Book Your Hotel Room
Save on your hotel room at two host hotels before May 16 for $299-$499/night.
>> BOOK HERE
Save with VIA Rail
Save up to 10% on eligible fares with VIA Rail using code
14337.
(see details)
>> BOOK HERE
Save with WestJet
Save up to 10% on eligible fares with West Jet using code code
3A6X0SZ. (details)
>> BOOK HERE​
Save with Air Canada
Save 10% on eligible fares with Air Canada using code E2NN7N21. (details)
>> BOOK HERE​
CONFERENCE SCHEDULE AT-A-GLANCE
**this is a preliminary schedule, subject to change.
SHOP THE LARGEST FUNERAL SERVICE
EXPO IN CANADA!
Brought to you by:
It's been over 3 years since an in-person conference. Get ready to see the latest products and services from 50+ exhibitors, catch up with the companies you know and trust, and meet new ones to keep your firm ahead of the curve with families.
Thank you to our 2023 Sponsors!
2023 FSAC Conference Exhibitors
3
DAYS WITH YOUR PEERS
IN TORONTO, ON
8
INSPIRING SESSIONS
& CEUs AVAILABLE
50+
EXHIBITORS IN LARGEST CANADIAN EXPO
400+
ATTENDEES FROM ACROSS CANADA
