JEFF MOWATT - BECOMING A TRUSTED ADVISOR

Jeff Mowatt helps teams shift their focus from simply responding to co-workers and customers; to instead becoming Trusted Advisors.  His “Influence with Ease” column, has been syndicated and featured in over 200 publications.  Jeff’s developed and produced 13 coaching tools, and is the author of the bestselling books, Becoming a Service Icon in 90 Minutes a Month, and 

Influence with Ease

Jeff’s clients are most often small and mid-sized companies that bring him in to do on-site seminars. This session is phase one of his 3 phase seminar series.

At his home, Jeff claims to be king of his castle.  He admits though, he’s often over-ruled by the household’s FOUR females… which includes ONE wife, TWO teenaged daughters, and a lazy old dog named Cassie.

Becoming a Trusted Advisor

Treat yourself to this thought provoking session with bestselling author, customer experience specialist, and Hall of Fame business speaker, Jeff Mowatt. www.jeffmowatt.com A leading authority in his field, Jeff didn’t just read the book – he wrote it! He’s the author of the best-selling books, Becoming a Service Icon in 90 Minutes a Month and Influence with Ease. He heads his own training company and has written and produced 13 multimedia training systems. His Trusted Advisor® column has been syndicated and featured in over 200 business publications. Jeff has exercised influence himself as a 25 year customer service strategist, black belt martial artist, and business owner. Get ready to laugh and learn with Jeff as he shares subtle ways to enhance your impact as a Trusted Advisor. 

Some people claim that strengthening trust with customers and co-workers is a complex time consuming process. Jeff Mowatt disagrees. That's why he calls his approach, Influence with ease. Jeff reveals easy-to-apply tips, tools and phrases that generate significant results including: enhanced customer experience, increased spending per customer, and recharged team spirit.