Melissa Posey Loose

Melissa Posey Loose serves as the Training and Development Manager for NFDA.  A fourth-generation funeral director, Melissa has a diverse background in meeting with families to develop, coordinate, and direct meaningful plans and ceremonies honoring the deceased. She has developed partnerships with hospice organizations to provide grief support programs including support groups, annual memorial events, and a camp for children who have experienced the death of a primary caregiver. Melissa also led her family’s firm, Posey Funeral Directors, to earn the National Funeral Directors Association’s Pursuit of Excellence Award for the past four years. As a 2019 Pursuit of Excellence Award winner, Posey Funeral Directors was also designated as one of NFDA’s five 2019 “Best of the Best” award winners for their community relations initiatives. 

Arranger Training - Creating Memorable Customer Experiences and Life Tribute Events

• seeking ways to convey the value of the funeral?
• at a loss for words when families ask for direct cremation?
• fearful of where your firm will be in five years?

Learn how to make the most of the arrangement conference through a creative, five-step process you’ll discover through the exclusive NFDA Arranger Training program. This high-energy, interactive program provides you with the tools you need to convey the value of deathcare offerings, support families, and design memorable life-honouring events. Through a combination of small and group discussions, problem-solving and creative collaboration, you’ll leave with fresh approaches and new ideas to transform your arrangement conferences! You'll also take home comprehensive tools and resources you need to initiate an action plan for your team. This one-day session will be led by NFDA Training and Development Manager, Melissa Loose.